How long will it take for my web hosting account to be setup?

All web hosting accounts are activated in real time, 24 hours a day, seven days a week. We send your welcome email within ten seconds of your account being ordered!

How long will it take for my new domain name to become active?

Domains are registered as soon as you order them, however it can take between 24 and 72 hours for them to become visible on the Internet. You will have immediate access so that you can get started right away.

Can I buy a domain name, but not buy web hosting?

Yes, you do not have to buy the web hosting when you buy a domain name.

Billing Questions

How can I pay for my web hosting account or domain name?

For web hosting accounts our preferred payment methods are PayPal or direct debit and our pricing policy reflects this, we also accept MasterCard, Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta via PayPal.

For domain name registrations we also accept MasterCard, Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta via PayPal.

Do I get an invoice?

Yes, every time you buy a product from us we will email you an invoice, invoices are also available to view and print at any time in your control panel.

Do you charge VAT?

Yes, all prices, except where specifically marked, are plus VAT.

Miscellaneous Questions

Do you host adult or warez websites?

No, we do not host any adult or warez websites.

Please note that not all of the above features are included in all packages, please check the comparison page for full details.